HelpSecurity & fraud

How do I report a transaction I don't recognize?

Found a transaction in your history that you didn't make?

  1. Open the transaction and note its ID/hash, amount, and time
  2. Contact support with those details — a screenshot helps
  3. We investigate and get back to you, usually within 1 business day

The sooner you report it, the sooner we can look into whether it's still preventable — don't wait to see if more show up.

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  • support@zorion.com
  • Advanced Tower, 1st Floor, Office C-D, Ricardo Arias Street, Panama City, Republic of Panama